JURIDICAL REVIEW OF CONSUMER PROTECTION FOR THE IMPLEMENTATION OF STANDARD CLAUSULE IN E-COMMERCE TRANSACTION THROUGH SOCIAL MEDIA (A STUDY OF COURT'S DECISION NUMBER 82 / PDT.G / 2013 / PN.YK)

CAHYANI, AFRILIA (2019) JURIDICAL REVIEW OF CONSUMER PROTECTION FOR THE IMPLEMENTATION OF STANDARD CLAUSULE IN E-COMMERCE TRANSACTION THROUGH SOCIAL MEDIA (A STUDY OF COURT'S DECISION NUMBER 82 / PDT.G / 2013 / PN.YK). Bachelor thesis, Hukum, Universitas Ahmad Dahlan.

Text T1_1500024198_NASKAH PUBLIKASI.pdf Download (243kB)

Abstract

Advances in technology have resulted in the process of e-commerce transactions
proliferating through social media. However, due to the existence of a standard clause
in an agreement resulting weak position of consumer protection. This study aims to
understand and analyze: (i) the regulation of standard clauses in e-commerce
transactions through social media (ii) the responsibilities of business actor in
implementing standard clauses on e-commerce transactions through social media (iii)
the basis of the Judges' consideration in the court's decisions related to the
implementation of standard clauses in e-commerce transactions through social media.
This research is normative juridical research. Data sources used are secondary data
sources. Data collection methods using library research. Data were analyzed
descriptively qualitatively then concluded deductively.
The results showed that the regulation of standard clauses in e-commerce transactions
through social media is prohibited if it is not in accordance with Article 18 of Law
No.8 Year 1999 concerning Consumer Protection regarding the prohibition of
inclusion of standard clauses. The responsibility of business actors in implementing
standard clauses in e-commerce transactions has been regulated in Article 19 in the
form of compensation both by money and goods of equal value. The Judges'
consideration in the decision regarding the implementation of standard clauses in ecommerce transactions emphasize that the statement “if the goods don’t arrive, the
plaintiff will full refund” is a standard clause and in its decision, unfortunately the
judge did not consider the loss suffered by consumers regarding refunds.

Item Type:	Thesis (Bachelor)
Subjects:	K Law > K Law (General)
Divisi / Prodi:	Faculty of Law (Fakultas Hukum) > S1-Law Science (S1-Hukum)
Depositing User:	publikasi uad
Date Deposited:	12 Oct 2019 03:50
Last Modified:	12 Oct 2019 03:50
URI:	http://eprints.uad.ac.id/id/eprint/15278

Actions (login required)

View Item