The role of servant leadership and organizational climate on organizational citizenship behavior with job satisfaction as mediator

Wahyu, Aprian and Tentama, Fatwa and Sari, Erita Yuliasesti Diah (2019) The role of servant leadership and organizational climate on organizational citizenship behavior with job satisfaction as mediator. International Journal of Scientific and Technology Research, 8 (10). pp. 1134-1141.

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Abstract

This Research aim‘s to understand the role of servant leadership and organizational climate against ocb with job satisfaction as a
mediator. Subject of study the research is permanent workers X University. Data collection methods using a scale that is the scale of servant
leadership, organizational climate, job satisfaction and Organizational Citizenship Behavior. The Analysis data conducted using PLS (partial least
square) where the process assisted with software smarPLS 3.0. The results of this study indicate job satisfaction significantly influences OCB.
Servant leadership and organizational climate significantly influence job satisfaction. Servant leadership significantly influences OCB, however,
organizational climate does not affect OCB. Servant leadership can influence OCB through job satisfaction or directly, while organizational climate
can affect OCB indirectly so that it is through job satisfaction first. An employer gives positive contribution to the organization voluntarily, because
they learn more the habits of his leader who serves as well as possible, and also personal positive perceptions about the quality of organizational
life. The role of the two variables will be better if added with high job satisfaction because overall satisfaction with work will increase positive
emotions for them and this is will give the impact for employees to encourage positive contributions such as helping colleagues, developing
themselves and even involved to increase the organization voluntarily.

Item Type: Artikel Umum
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisi / Prodi: Faculty of Psychology (Fakultas Psikologi) > S2-Master of Psychology (S2-Psikologi)
Depositing User: Dr. Fatwa Tentama, S.Psi., M.Si.
Date Deposited: 22 Aug 2020 01:56
Last Modified: 22 Aug 2020 01:56
URI: http://eprints.uad.ac.id/id/eprint/20122

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