Lean Hospital Approach To Identify Critical Waste In Outpatient Pharmacy Installation Of PKU Muhammadiyah Gamping Hospital

Sari, Baiq Sandi Kartika and Marwati, Tri Ani and Hidayat, Muhammad Syamsu (2021) Lean Hospital Approach To Identify Critical Waste In Outpatient Pharmacy Installation Of PKU Muhammadiyah Gamping Hospital. INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME, 10 (6). ISSN 2277-8616

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Abstract

Lean hospital is a business that is carried out in a sustainable manner by the hospital with the aim of eliminating waste and increasing the
value of service products for customers. This study aims to determine the critical waste that occurs in the outpatient pharmacy service at PKU
Muhammadiyah Gamping Hospital and its root causes. This type of research is a type of qualitative research with a case study approach. The research
subjects were all outpatient faramsi officers at the PKU Muhammadiyah Gamping Hospital. Data collection techniques used questionnaires and in-depth
interviews. The analysis technique uses Borda analysis. The results of the analysis show that the critical waste or waste that has the highest ranking is
waste waiting with a percentage value of 19%, then the lowest waste is waste human potential of 8%. The root cause of critical waste (waste waiting) is
the accumulation of patient prescriptions at certain times due to uneven doctor practice hours. The proposed improvement which aims to minimize waste
in the Outpatient Pharmacy Installation is by leveling or called leveling (heijunka) the doctor's practice schedule, which starts at 07.00 on time and the
hospital recruits permanent doctors, making it easier to arrange doctor's schedule. In addition, the proposed improvement to overcome other wastes is
by applying the 5S method which is believed to be very superior in the lean concept.

Item Type:	Artikel Umum
Subjects:	R Medicine > R Medicine (General)
Divisi / Prodi:	Faculty of Public Health (Fakultas Kesehatan Masyarakat) > S1-Science in Public Health (S1-Kesehatan Masyarakat)
Depositing User:	Dr. Hj. Triyani Marwati, M. Kes
Date Deposited:	18 Jun 2022 02:39
Last Modified:	21 Jul 2022 01:16
URI:	http://eprints.uad.ac.id/id/eprint/35434

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