Similarity_The UTAUT Model for Measuring Acceptance of the Application of thePatient Registration System

Herman, Herman (2023) Similarity_The UTAUT Model for Measuring Acceptance of the Application of thePatient Registration System. Matrik: Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer, 22 (2). ISSN 2476-9843

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Abstract

The Covid-19 pandemic forced hospitals to innovate so that services comply with health protocols in
the new adaptation period. The Muhammadiyah Community Welfare Development Hospital (PKU) is
no exception, which finally tried to implement the Online Registration System (SIPENDOL). SIPENDOL was implemented in May 2020 after experiencing several problems in patient registration management. One of the problems arising from the manual registration system is the accumulation of
registrants in the registration room due to the limited number of service personnel. Another problem
was that registrants were not served in order due to missing registry files. Therefore, electronic Health
(E-Health), such as online patient registration, is expected to be a solution for hospitals, especially
when patient visits are high. The purpose of this study was to analyze the level of user acceptance
and the factors that influence the implementation of the online patient registration system for hospital patients. The implementation involved measurement using the Unified Theory of Acceptance and
the Use of Technology and analysis using the Structural Equation Model method using smart-PLS.
The measurement used six constructs: performance expectancy, effort expectancy, social influence,
facilitation condition, behavioral intention, and user behavior. The research results showed that all
hypotheses construct formed to show a valid value, with the value of each construct being 2.031,
2.089, 3.483, 1.969, 2.877, 2.577. So it can be said that users have well received the application of
SIPENDOL in hospitals.

Item Type:	Artikel Umum
Subjects:	T Technology > T Technology (General)
Divisi / Prodi:	Master (Magister) > Master of Technology Informatica (Magister Teknologi Informatika)
Depositing User:	Ph.D Herman Herman
Date Deposited:	05 Apr 2023 04:51
Last Modified:	05 Apr 2023 04:51
URI:	http://eprints.uad.ac.id/id/eprint/42559

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