Oktavia, Cintika and Warsito, Budi and Gunawan, Vincensius (2023) Development of Customer Loyalty Measurement Application Using R Shiny with Structural Equation Model Partial Least Square Method, Customer Satisfaction Index, and Customer Loyalty Index. Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI), 9 (4). pp. 983-996.
