Items where Author is "Oktavia, Cintika"
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Oktavia, Cintika and Warsito, Budi and Gunawan, Vincensius (2023) Development of Customer Loyalty Measurement Application Using R Shiny with Structural Equation Model Partial Least Square Method, Customer Satisfaction Index, and Customer Loyalty Index. Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI), 9 (4). pp. 983-996.